Help Center

Frequently Asked Questions

Ordering & Shipping

How do I place an order?

How long does it take to ship my order?

What is the average cost of shipping?

Do you offer international shipping?

Do you offer gift wrapping for your online or in-store products?

Storage & Quality

What is the best way to store my products?

Won't some of my products melt during shipment?

Payments & Refunds

What payment methods can I use?

What is your return policy?

Location & Hours

When is Chicago's Nuts open?

Where can I find Chicago's Nuts?

Allergens & Health

Are there allergen considerations for your products?